Hello!
Every once in a while we receive Lifecycle questions in regards to different versions of Microsoft Dynamics GP. This should help to answer some of those questions.
You will see engineers make reference to Mainstream Support and Extended Support. Here is a chart that outlines the differences between Mainstream Support and Extended Support.
Microsoft Dynamics GP 10.0:
Microsoft Dynamics GP 10.0 is already in its' extended support lifecycle, which will end on 10/10/2017.
Microsoft Dynamics GP 2010:
Mainstream Support for Microsoft Dynamics GP 2010 ended on 10/13/2015 which means that you will no longer receive tax and year end updates. Microsoft Dynamics GP 2010 is now in its' extended support lifecycle. This will be ending on 10/13/2020.
Microsoft Dynamics GP 2013:
Mainstream Support for Microsoft Dynamics GP 2013 will end on 4/10/2018 which means that at that point in time, you will no longer receive tax and year end updates. Microsoft Dynamics GP 2013 will then move into Extended Support until 4/11/2023.
Microsoft Dynamics GP 2015:
Mainstream Support for Microsoft Dynamics GP 2015 and Microsoft Dynamics GP 2015 R2 will end on 4/14/2020 which means that at that point in time, you will no longer receive tax and year end updates. Microsoft Dynamics GP 2015 will then move into Extended Support until 4/8/2025.
Extended support for Microsoft Dynamics GP is included in the customers and partners standard support plans. Here is a link that provided more information as well on the Microsoft Dynamics GP Product Lifecycle:
http://support.microsoft.com/lifecycle/search/default.aspx?sort=PN&alpha=Dynamics+Gp&Filter=FilterNO
With the information provided above, if you are currently on Microsoft Dynamics GP 2010 or earlier, you will want to have a plan in place in regards to upgrading to Microsoft Dynamics GP 2013 or Microsoft Dynamics GP 2015. Upgrade services through Advanced Product Support Services are available for upgrades to a supported version of Microsoft Dynamics GP according to the Microsoft Product Lifecycle Policy. For example, upgrade from Microsoft Dynamics GP 2010 to Microsoft Dynamics GP 2015. Customers: If you have any questions regarding upgrade services, please reach out to your Partner to get the ball rolling for a service request. Partners: You can contact the NA Partner Assist Team at napa@microsoft.com to submit an upgrade service request.
Be sure to check back to the 2015 Year-End Blog Schedule page to review upcoming blog posts related to Year-End Closing for Dynamics GP and other helpful resource links.
Thank you!
Sarah Purdy | SR Technical Advisor | Microsoft Dynamics GP